About Us
Established in 2018, Brooklyn Helpdesk has been a niche provider of specialized IT and DevOps services including IT automation, application integration, home and business automation, identity and access management, networking/wireless, A/V setup/configuration, as well as server/cloud maintenance. With multiple subject matter leaders focusing on specific areas of expertise, you're sure to find what you need at BKHD.
Bespoke solutions
Providing custom-tailored solutions for each client is a daily joy for our team, and your project deserves that treatment.
The Only Surprise Will Be Your Satisfaction
Results that will knock your socks off. We guarantee it.
Established in 2018
Located in Prospect Heights/Crown Heights, Brooklyn, NY
Small, dedicated team of experts with over three decades of experience in IT & DevOps Engineering
Happy Clients
Projects
Hours Of Support (and counting)
Hard Workers
Services
Application/Workflow Configuration & Integration
Create complex workflows such as onboarding/offboarding flows for employees that verge on magic.
Business Process Automation
Connect different applications with appropriate Identity and Access Management throughout while simplifying tasks for your team.
Identity & Access Management
Be certain that your employees' credentials are secure with our IAM services. We can help you with OIDC, AD, SAML, OAuth, and many other protocols.
Networking & WiFi
The nut and bolts connecting it all together. Our knowledgeable network engineers can help you manage deploy and manage a business network or home installation.
Smart Home & Business Automation
"Hey Siri/Google, turn off the lights!" We can help to make it happen.
Frequently Asked Questions
Is my issue/project too simple for your team?
No. We have many clients with simple issues such as contact card scanning or printer setups. We dont mind. We love tech.
Is my issue/project to complex for your team?
Unless you're an enterprise-scale company, we can probably help with your issue/project. We are a dynamic team that works on varied projects with different sizes and durations.
How quickly can you assist me with my issue/project?
While we book up quickly, we usually have the ability to perform next day service for smaller issues while longer term projects must be scheduled in advance.
Are you willing to work on-site?
Our service is primarily provided on-site at businesses and homes for clients. So yes, we work on-site. Moreover, we're willing to work on-site daily for certain projects like installing networking equipment, smart home/business automation, or devops/IT outsourcing.